Report barriers: Feedback contacts
If you would like to inform us about existing barriers or request information on the implementation of accessibility, you are welcome to contact us by e-mail or via our contact form. The contact form is only available in German.
Arbitration
In case no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can approach the arbitration service in accordance with § 16 BGG. The BGG arbitration service is responsible for supporting out-of-court dispute resolution in the event of conflicts on the topic of accessibility between people with disabilities and federal public entities. The arbitration service is free of charge. No legal counsel needs to be involved. For more information on the arbitration service and how to submit an application, please visit the website of the arbitration service.
You can reach the arbitration service at the following address:
BGG Arbitration Service
Beauftragter der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstrasse 53
10117 Berlin
Telephone: +49 30 18 527-2805
Fax: +49 30 18 527-2901
E-Mail: info@schlichtungsstelle-bgg.de
Internet: https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/EN/home
Accessibility Statement by the Robert Koch Institute and the Federal Ministry of Health
This statement about accessibility applies to the Robert Koch Institute website currently available at www.coronawarn.app.
The Robert Koch Institute takes efforts to make its website accessible in accordance with the German Disability Discrimination Act (Behindertengleichstellungsgesetz, BGG) and Accessible Information Technology Regulation (Barrierefreie-Informationstechnik-Verordnung, BITV 2.0). According to an internal test, the design of the website available at www.coronawarn.app is not fully accessible currently.
Level of compliance with requirements
Level of compliance with requirements
Parts of this website are not compliant with the BGG and BITV 2.0 due to the following exceptions.
Inaccessible content on the www.coronawarn.app website
Date of creation or last update of the declaration
This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.
This accessibility statement applies for version 2.17 of the Corona-Warn-App (Android) of the Robert Koch Institute and Federal Ministry of Health.
As a public entity within the meaning of Guideline (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) and the Accessible Information Technology Regulation (BITV 2.0) implementing Guideline (EU) 2016/2102.
Level of compliance with requirements
The accessibility requirements for mobile applications are derived from BITV 2.0 in its currently valid version, which was issued based on § 12d BGG.
The verification of compliance with the requirements of the Corona-Warn-App (Android) is based on a self-evaluation carried out on Jan 18, 2022.
The Corona-Warn-App (Android) content listed below is not accessible for the following reasons:
Date of creation or last update of the declaration
This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.
This accessibility statement applies for version 2.17 of the Corona-Warn-App (iOS) of the Robert Koch Institute and Federal Ministry of Health.
As a public entity within the meaning of Guideline (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) and the Accessible Information Technology Regulation (BITV 2.0) implementing Guideline (EU) 2016/2102.
Level of compliance with requirements
The accessibility requirements for mobile applications are derived from BITV 2.0 in its currently valid version, which was issued based on § 12d BGG.
The verification of compliance with the requirements of the Corona-Warn-App (iOS) is based on a self-evaluation carried out on Jan 18, 2022.
The Corona-Warn-App (iOS) content listed below is not accessible for the following reasons:
Date of creation or last update of the declaration
This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.