Accessibility Statement by the Robert Koch Institute and the Federal Ministry of Health

This statement about accessibility applies to the Robert Koch Institute website currently available at www.coronawarn.app.

The Robert Koch Institute takes efforts to make its website accessible in accordance with the German Disability Discrimination Act (Behindertengleichstellungsgesetz, BGG) and Accessible Information Technology Regulation (Barrierefreie-Informationstechnik-Verordnung, BITV 2.0). According to an internal test, the design of the website available at www.coronawarn.app is not fully accessible currently.

Level of compliance with requirements

Level of compliance with requirements

Parts of this website are not compliant with the BGG and BITV 2.0 due to the following exceptions.

Inaccessible content on the www.coronawarn.app website

  • The interactive charts are not yet fully accessible to people with visual disabilities.
  • Color vision deficiencies can have a negative effect on the readability of the diagrams.
  • Older PDF files of the Terms of Use and Privacy Policy may not be accessible. PDF files posted later will be created in an accessible version or replaced by such a version as soon as possible.
  • PDF files: the alternative text that they contain is incomplete. They are not fully keyboard-operable. There are also contrast errors in certain parts.
  • User-defined settings: colours (e.g. dark mode), contrasts and focus cursors are not supported correctly.

Date of creation or last update of the declaration

This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.

This accessibility statement applies for version 2.17 of the Corona-Warn-App (Android) of the Robert Koch Institute and Federal Ministry of Health.

As a public entity within the meaning of Guideline (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) and the Accessible Information Technology Regulation (BITV 2.0) implementing Guideline (EU) 2016/2102.

Level of compliance with requirements

The accessibility requirements for mobile applications are derived from BITV 2.0 in its currently valid version, which was issued based on § 12d BGG.

The verification of compliance with the requirements of the Corona-Warn-App (Android) is based on a self-evaluation carried out on Jan 18, 2022.

The Corona-Warn-App (Android) content listed below is not accessible for the following reasons:

  • The content of the app is limited to portrait display, in contradiction to requirement 1.3.4 WCAG 2.1 or 11.1.3.4 EN 301 549 V3.2.1.
  • The displayed contrast ratio for the visual display of text and images of text deviates slightly from the requirement 1.4.3 WCAG 2.1 or 11.1.4.3 EN 301 549 V3.2.1 in the case of "Label Text". The minimum contrast here is 4.48:1 instead of 4.5:1.
  • When text is enlarged (without assistive technology by up to 200%) via operating system settings, text sections may overlap, in contradiction to requirement 1.4.4 WCAG 2.1 or 11.1.4.1 EN 301 549 V3.2.1.
  • In contradiction to requirement 4.1.2 WCAG 2.1 according to 11.4.1.2.1 EN 301 549 V3.2.1, not all elements are correctly displayed by the speech output. However, this does not block the user flow.

Date of creation or last update of the declaration

This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.

This accessibility statement applies for version 2.17 of the Corona-Warn-App (iOS) of the Robert Koch Institute and Federal Ministry of Health.

As a public entity within the meaning of Guideline (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) and the Accessible Information Technology Regulation (BITV 2.0) implementing Guideline (EU) 2016/2102.

Level of compliance with requirements

The accessibility requirements for mobile applications are derived from BITV 2.0 in its currently valid version, which was issued based on § 12d BGG.

The verification of compliance with the requirements of the Corona-Warn-App (iOS) is based on a self-evaluation carried out on Jan 18, 2022.

The Corona-Warn-App (iOS) content listed below is not accessible for the following reasons:

  • The content of the app is limited to portrait display, in contradiction to requirement 1.3.4 WCAG 2.1 or 11.1.3.4 EN 301 549 V3.2.1.
  • The presented contrast ratio for the visual presentation of text and images of text differs from the requirement 1.4.3 WCAG 2.1 or 11.1.4.3 EN 301 549 V3.2.1 in the case of the navigation bar caption texts.
  • Enlargement of text (without assistive technology by up to 200%) may result in lack of enlargement or truncation of text fields, in contradiction to requirement 1.4.4 WCAG 2.1 or 11.1.4.4.1 EN 301 549 V3.2.1.
  • The following functionality applies to physical keyboards connected to the end device. In contradiction to requirement 2.1.1 WCAG 2.1 and 11.2.1.1.1 EN 301 549 V3.2.1, keyboard usage is not possible on the "Terms of use" and "Privacy" pages. On the "Edit people" and "Edit places" pages, content cannot be deleted using the keyboard.
  • On the "Edit People" and "Edit Places" pages, the delete key cannot be exposed with a single pointer action, in contradiction to requirement 2.5.1 WCAG 2.1 or 11.2.5.1 EN 301 549 V3.2.1.

Date of creation or last update of the declaration

This statement was created on Feb 21, 2022 and updated on Jan 31, 2023.

Report barriers: Feedback contacts

If you would like to inform us about existing barriers or request information on the implementation of accessibility, you are welcome to contact us by or via our contact form. The contact form is only available in German.

Arbitration

In case no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can approach the arbitration service in accordance with § 16 BGG. The BGG arbitration service is responsible for supporting out-of-court dispute resolution in the event of conflicts on the topic of accessibility between people with disabilities and federal public entities. The arbitration service is free of charge. No legal counsel needs to be involved. For more information on the arbitration service and how to submit an application, please visit the website of the arbitration service.

You can reach the arbitration service at the following address:

BGG Arbitration Service
Beauftragter der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstrasse 53
10117 Berlin
Telephone: +49 30 18 527-2805
Fax: +49 30 18 527-2901
E-Mail:
Internet: https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/EN/home